FAQs & Policies 📃
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All sales are final due to the digital nature of all products. We have a strict no refund policy.
If you need assistance, please email 💌 hello@atnndesign.com
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You can find all the different legal policies for our digital products here. By purchasing, you're agreeing to these terms!
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If you purchased a design template, such as Social Media & Email templates or a Squarespace template, these are ONE license per purchase. This means they may be used for only one licensee. If you're using for clients or repeat projects, you must purchase an additional license for every use.
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Oh no!! 😫 Please send us an email ASAP with details on the product you're having trouble with. Include the specific errors or issues you're having so we can fix it as soon as possible.
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No, but not because we think we're above Canva! It just doesn't have the design freedoms that Adobe and Figma have, and ultimately we want to create our best products, which we can't do with limitations.
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We won't be sending out updated versions to previous purchasers, but if you send us an email, we'll be happy to update your product for you! Please include your order receipt.
-
All sales are final due to the digital nature of all products. We have a strict no refund policy.
If you need assistance, please email 💌 hello@atnndesign.com
-
If you purchased a design template, such as Social Media & Email templates or a Squarespace template, these are ONE license per purchase. This means they may be used for only one licensee. If you're using for clients or repeat projects, you must purchase an additional license for every use.
-
No, but not because we think we're above Canva! It just doesn't have the design freedoms that Adobe and Figma have, and ultimately we want to create our best products, which we can't do with limitations.
-
You can find all the different legal policies for our digital products here. By purchasing, you're agreeing to these terms!
-
Oh no!! 😫 Please send us an email ASAP with details on the product you're having trouble with. Include the specific errors or issues you're having so we can fix it as soon as possible.
-
We won't be sending out updated versions to previous purchasers, but if you send us an email, we'll be happy to update your product for you! Please include your order receipt.